Privacy Policy

Vesta Sealants ("Vesta", "we", "us") is operated by Foshan Haova Co., Ltd. We use this website to provide product information and respond to product, sample, distributor, and technical-document inquiries. This policy explains what information the website handles and why.

Data controller

The company responsible for personal information submitted through this website is Foshan Haova Co., Ltd., Building B, Baolilai Decorative Materials City, Shiwan Town, Chancheng District, Foshan City, Guangdong, China.

Information you provide

When you submit an inquiry, we may receive your name, company, email address, target market, product and packaging interests, application details, and the message you choose to send. Please do not submit confidential formulas, payment information, government identification numbers, or other unnecessary sensitive information through the form.

How we use information

• Respond to product-fit, sample, document, distributor, and quotation-related requests.
• Route an inquiry to the appropriate commercial or technical contact.
• Protect the website and email systems from spam, abuse, and delivery failures.
• Measure product interest and inquiry performance when a visitor has accepted analytics.

AI-assisted product guidance

When you use Vesta Assist, the question you submit and a limited amount of recent chat context may be sent through Vesta's server to an AI service provider to generate product-navigation guidance. Do not enter confidential project information, personal data, formulas, payment details, or other sensitive information in the chat. AI responses may be incomplete or inaccurate and do not replace project-specific compatibility, specification, or safety confirmation by the Vesta team.

Service providers and transfers

Website hosting, caching, authenticated email delivery, inbox forwarding, optional WhatsApp business messaging, AI-assisted product guidance, Google Analytics, Microsoft Clarity, and advertising measurement may be handled by service providers acting for Vesta. Those providers may process information in countries other than your own and may have their own privacy terms. We limit these services to what is needed to operate, secure, support, and measure the website.

Session replay and behavior analytics

When Microsoft Clarity is configured and you allow performance analytics, Vesta may use interaction events and reconstructed page sessions to understand navigation, scrolling, clicks, page errors, and where visitors encounter difficulty. A replay reconstructs activity on the Vesta website rather than recording your device screen. Inquiry forms and Vesta Assist are explicitly masked, and form-field text is not intended to appear in recordings. For information about Microsoft's data practices, see the Microsoft Privacy Statement.

Cookies and analytics

Non-essential tools remain disabled unless valid measurement IDs have been configured and you allow the relevant category. Performance analytics, including Google Analytics and Microsoft Clarity, is separate from advertising measurement, including Meta Pixel. Your consent choices are stored locally in your browser. See the Cookie Policy for more detail and to understand how to change or withdraw a choice.

Retention and security

Inquiry information is kept only for as long as reasonably needed to respond, manage the potential business relationship, meet record-keeping obligations, and resolve disputes. Vesta does not intentionally save assistant chat transcripts in the WordPress database, although service and security providers may retain limited operational records under their own controlled retention practices. We use authenticated email delivery, access controls, HTTPS, spam controls, and other reasonable safeguards, but no internet transmission is completely risk-free.

Your choices

Depending on your location, you may have rights to ask for access, correction, deletion, restriction, or a copy of personal information associated with your inquiry. You may also withdraw performance-analytics or advertising consent through the Cookie settings shown in the website footer when optional measurement is enabled.

Contact

For a privacy request, email info@vestasealants.com. Include enough information for us to identify the relevant inquiry, but do not send sensitive identification documents unless we specifically request a secure verification method.

Policy updates

We may update this policy as the website, service providers, target markets, or measurement tools change. The date at the top shows the latest published revision.